Crises can neither be avoided nor accurately predicted. Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public.
This course explores how governmental organizations as well as private companies around the globe have prepared for crises, how they responded when they occurred, and whether they learned from the experience. This course equips you with applicable insights and practical skills for navigating critical moments – before, during, and after a crisis strikes.
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